We endeavour to ship orders within 48 hours of receiving them, though our standard despatch days are Tuesdays and Thursdays.
Domestic orders are sent via Australia Post’s eParcel Standard Post and Express Post services.
Parcel Post takes between 2-6 business days for delivery, though due to COVID-19 related delays this service may take longer.
Express Post generally delivers the next business day between most capital cities, with the exception of Darwin and Perth. Due to the impact of COVID-19, Australia Post is not currently guaranteeing their Express Post service, though this service is prioritised over Parcel Post.
For more information on Australia Post’s domestic delivery times please visit their website.
Standard post is charged at $9.95.
Express post is charged at $15.95 for all orders.
International orders are sent via Australia Post’s eParcel Pack n’ Track International service for orders up to 2kg or Express Courier International for orders between 2kg – 20kg.
Both services are fully traceable.
There is a flat rate of $35.00 AUD for this service.
For more information on Australia Post’s international delivery times and country guides please visit their website.
PERISHABLE GOODS DELIVERY
Due to the fragile nature of our perishable goods, we need to use special couriers to ensure they arrive in perfect condition.
Currently, we can only send perishable goods such as fresh flowers, cheese and salmon to domestic locations. Our cheeses, salmon and gourmet food hampers are delivered in specially designed cooler boxes.
These orders are sent directly from our suppliers in Tasmania and are only dispatched on Mondays and Tuesdays to prevent them getting stuck in freight terminals over the weekend.
Delivery rates are included in the stated price of these specialty items.
If we receive your flower order by 11:00am then we should be able to get the flowers delivered the same day.
If you'd like them to be delivered another day, please either leave a note in the gift note section at check out or just email firstname.lastname@example.org to let us know.
At this stage, we can only deliver flowers within Australia. (This is because we don't want to hook up with any of the huge flower relay companies.) But stay tuned.
Due to the seasonal nature of flower varieties, sometimes we might have to substitute based on availability. But we guarantee they'll always be appropriate, fresh and beautiful.