STORE MANAGER: SYDNEY

Sorry Thanks I Love You is one of the most ambitious concept stores in the world, and we’re looking for an experienced manager to join our team on a full time basis.

If you love experimenting, working in a small but considered team, and are looking for a generous wage with a few special extras, we’d like to hear from you.

ABOUT SORRY THANKS I LOVE YOU

We’re a creative collective with particular interest in fashion, coffee, design, art, sound and space.

We work with global high-end brands like Comme Des Garçons, Issey Miyake, Maison Margiela and Marni, as well as smaller-scale local independent makers and designers. It’s a world-class curation that has seen us singled out by the best media in the world.

We're all about challenging what can and cannot be done in "retail" settings and so we host art installations, free yoga classes, workshops and tastings in our CBD space - as well as off-site fashion festivals, fundraising parties and a host of other experimental events.

WHAT WE’RE LOOKING FOR

This is a rare opportunity to join a small and ambitious team committed to community, contrarianism and experimentation.

Your areas of responsibility will include:  

  • Community-building – Creating authentic and long lasting relationships with our customers and community locally and beyond
  • Performance and sales – Achieving excellent sales results based on KPIs
  • Team management – leading, training, empowering and inspiring and our small team to achieve sales targets and KPIs and creating one of the best workplaces in Sydney
  • Inventory management and VM – taking responsibility for inventory management and maintaining visual merchandising to company standards.
  • Online store –managing the dispatch of online orders in conjunction with our online lead and addressing customer enquiries.

 

To be successful, you must have:

  • At least two years of retail or service management experience – ideally in the fashion or design industries working with an international company.
  • The ability to build a quick and natural rapport with people of all persuasions.
  • A strong track record of achieving sales targets
  • Strong digital awareness and experience
  • Attention to detail
  • A love for design, food, art, fashion, travel…
  • Immaculate grooming and presentation
  • A genuine excitement about transforming the norms in the retail space
  • Flexibility and a willingness to evolve

This is a full time role that will be primarily based in our Westfield Sydney store.

You’ll receive a competitive wage, performance incentives, ongoing training and support, a generous discount.

If this position sounds like it’s for you, email your cover letter and CV to hello@sorrythanksiloveyou.com Only successful applicants will be contacted.